How IoT is changing the modern workplace
The Internet of Things (IoT) is an extensive network of devices and embedded technology that incorporates everything from vehicles, appliances, electronics, and software. Take a look at some of the ways that the Internet of Things is changing workplaces now and for the future.
Planning for success: Scaling your voice and data connectivity for growth
According to Chain Store Age, retailers faced losses of more than $300,000 in the 2017 holiday season due to poor and unprepared technology planning. Here's how to ensure that your existing IT network is kept up-to-date without issues as your business grows.
AI for Contact Centers? Try Intelligent support first!
To succeed, today’s contact center must be hyper-efficient; with every possible metric, output and deliverable enumerated, analyzed and optimized. By deploying machine learning software and systems (AI) throughout your contact centres, you’ll achieve concrete returns that will transform your business.
Moving to the cloud? Bolster data security training for employees
Organizations of all stripes should host regular instructional sessions centered on data security - especially those exploring the cloud.
Key trends affecting the development of big data
A number of key big data trends are sure to leave a lasting impact on both the enterprise solutions industry and the firms that embrace robust backend systems.
IT disasters: Think avoidance, not recovery
Disaster avoidance strategies are the optimal solution for organizations looking to achieve complete business continuity.
Understanding the enterprise cloud environment
Prospective adopters and long-time users have latched on to a number of key cloud computing trends.
Planning for a data breach is vital for companies of all sizes
There are many ways in which data breaches can have a massive negative impact on businesses, regardless of size.