Ergonomics of a home office: ensuring productivity in remote workers
Remote working is something that has changed the workplace environment. However, alongside its many positives, the concern is how to promote productivity in remote workers who are away from a typical office environment on a day-to-day basis.
What to consider when moving your business data to The Cloud
Cloud technology has revolutionized business practices with a flexible and scalable service that adapts to your business needs. This is because cloud computing is a vast concept that interlinks many technologies. Take a look at some of the main features of this innovative application.
The connection quality under an SD-WAN is vital: here is why…
SD-WAN (or ‘software defined area networking’) is a changing the way multi-site businesses (or those with homeworkers) connect and build their networks. This post will discuss the importance of a good connection for SD-WAN and the benefits of the technology.
How to prepare your business for snow days
The winter months can bring a host of unpredictable weather systems, and one very costly example for the economy is snow. By having a plan in place, winter storms don’t have to mean lost revenue. Here are some aspects to consider when preparing your business for a snow day.
How to adapt your telecoms for a modern workforce
With millennials and Gen Z now making up a considerable proportion of the modern workplace (and very likely, your customer base) you need to adapt your telecoms to suit their working patterns and buying patterns. It’s essential to consider that millennials are no longer the new kids at work.
The true cost of slow connectivity for businesses
Think that your business’s internet connection couldn’t get any faster and isn’t having a detrimental effect on your business’s income? Think again. Your Internet connectivity may seem advanced, but internet speeds from only two years ago are now not enough to run your business efficiently.
Don't lose out on business opportunites; choose the right VOIP provider
The World is changing fast and people are moving to buying online without ever needing to speak with another person. However, for many businesses, speaking to someone is still very important as it helps them to build a relationship with the suppliers and clients.
Metro Ethernet: Why all the confusion?
Metro Ethernet seems to be causing a bit of confusion. Businesses ask for it, but it always takes some questioning to see what they actually need it for, and often, people get the terminology mixed up. We have decided to put pen to paper to dispel some of the myths about what Metro Ethernet is.
How IoT is changing the modern workplace
The Internet of Things (IoT) is an extensive network of devices and embedded technology that incorporates everything from vehicles, appliances, electronics, and software. Take a look at some of the ways that the Internet of Things is changing workplaces now and for the future.
Why MPLS Will Still Be Here in 10 Years
Multiprotocol Label Switching (MPLS) has been the backbone of business network infrastructure for the last two decades—and it’s still integral in servicing high-value companies. But with the continued growth of SD-WAN over recent years, surely its days are numbered? Not so fast.
MPLS or SD-WAN: A guide for businesses
For the last couple of decades, large company wide-area networking (WAN) services have used multiprotocol label switching (MPLS) as the mainstay. However, now many businesses are either switching to SD-WAN or analyzing whether they should do so. So, which is the right option for your business?
How to Stay Secure when Working Remotely
Remote working provides employees with greater flexibility, it saves space in the office, and it can even help to reduce costs. However, it is not without its risks. So, how can you ensure your employees stay secure when working remotely?
SME Security Checklist: Protect Your Business from Digital Threats
Businesses have to be more careful than ever when it comes to their security. Data theft, malware, ransomware—there’s no end to the threats. With huge fines for failing to protect your data, it’s something you need to take very seriously.
SD-WAN 101: What It Is and Why Your Organization Need It
SD-WAN, or Software-Defined Wide Area Network, is a revolutionary way of routing traffic on your network, with many potential benefits. Is it right for your organization? How can you take advantage of it? Here’s a guide to what it is and how it could benefit your business.
When will we see the end of T1s?
T1 lines have been a significant innovation since the 1960s, but since then, there have been some major changes in connectivity and the rise of Ethernet and cell phone networks is slowly leaving T1s behind. When will we see the end of T1 line usage?
The SamSam Breach: How to Protect Your Business from Ransomware
In March 2018, the city of Atlanta, Georgia, was hit by the SamSam ransomware attack. Five local government departments were crippled by the attack, causing massive disruption across the city. Here we look into SamSam, and what you can do to protect your organization from a devastating attack.
Will 5G Replace Ethernet?
5G is the next generation of wireless networking technology and, in short, promises to deliver ultra-fast speeds and responsiveness to connect everything around us without interruption. Designed to accommodate the changing needs of connectivity demands, will it replace Ethernet in the future?
How to Plan an Office Move Without Disrupting Your Business
Moving offices requires significant preparation and planning. It can be a stressful, complex and costly process, which needs adequate time to implement. Without a detailed plan, this exciting time for growth in your company could have negative impacts on both staff and business costs.
Planning for success: Scaling your voice and data connectivity for growth
According to Chain Store Age, retailers faced losses of more than $300,000 in the 2017 holiday season due to poor and unprepared technology planning. Here's how to ensure that your existing IT network is kept up-to-date without issues as your business grows.
AI for Contact Centers? Try Intelligent support first!
To succeed, today’s contact center must be hyper-efficient; with every possible metric, output and deliverable enumerated, analyzed and optimized. By deploying machine learning software and systems (AI) throughout your contact centres, you’ll achieve concrete returns that will transform your business.
Omnichannel customer services: The technology that puts service experience at the heart of any customer contact strategy
Statistics show that 82% of customers stop doing business with a company due to poor customer service. to Fulfil their needs, is your brand utilising technology to offer multiple channels to provide customer services?
Business internet connectivity guide
Applications and browsing need more and more bandwidth, while employees expect faster and faster services. Picking the right internet connection for your business can be difficult, so if you are planning to upgrade or have a new office opening, read our quick guide to business internet connections.
Disaster recovery guide for businesses
The time it takes to get your business back up and running after an event is critical. Every day that is lost increases the likely hood of business failure, and smaller businesses have a higher failure rate due to a lack of resources. Here's how to ensure your business is prepared.
Thought leader: how new technology will impact internet connectivity
The internet connectivity market is changing fast. Looking ahead to 2018, some interesting trends will continue in terms of internet connectivity, but new technology will have the biggest impact. High bandwidth services are now required and expected for both consumer and business applications.