There was a time when a business organization had to adopt a ‘do-it-yourself’ approach when it came to production, services, marketing and so on. This also meant that a business organization had to dedicate manpower, time, thought, effort and various other resources into managing these kinds of services. But today, the business world has seen a huge change in this scenario. With the rise of hosted services, every business organization has the opportunity to continue to concentrate on its core business and outsource various other services. One such service that can be ‘outsourced’ is Voice over Internet protocol. There are plenty of benefits to be enjoyed with hosted VoIP.
As the term denotes, hosted VoIP simply means that a business organization’s PBX is situated in a remote location or an off-site. So, while a business organization can have telephone services in their own premises, the PBX can be hosted in the premises of the VoIP providers. This is as opposed to traditional phone systems and can bring with it plenty of benefits.
There can be no denying the fact that installing a hosted VoIP is far more cost-effective than installing an on premise and traditional phone system. In fact, there is no ‘installation’ as far as a hosted VoIP is concerned. A business organization simply has to choose the right kind of service provider and leave the ‘installation’ process to this service provider.
Needless to say, an on premise telephone exchange system will need to be maintained by the business organization itself. This simply means that a business organization has to dedicate manpower, time and effort in this operation. Whereas hosted VoIP allows for a business to leave this kind of maintenance to an expert. There will be plenty of guarantees of service and assurances as far as ‘repairs’ go, if and when the VoIP develops any kind of problems.
Many business organizations also find it easier to trust a service provider when it comes to hosted VoIP. Such a service provider will be able to not only host the equipment but also manage the various calls and route them into and around a business organization’s subscribers. This does make it easy for a business organization to enjoy extremely streamlined communications.
Given the rise of cutting-edge technologies such as cloud computing, unified communications and even hosted contact centers, every business organization can enjoy an extremely mobile system of telephoning with hosted VoIP. Therefore, not only is such a system easy to install but is also available to its subscribers wherever they may be. Such a system can also be made available on multiple types of devices. Choosing services of hosted VoIP can be done pretty easy because leading service providers have various kinds of features to offer. A business organization simply has to go through such features and decide which ones are most relevant for its requirements. Given the benefits of cost effectiveness, simplicity and ease of maintenance, hosted VoIP certainly makes far more sense than traditional telephone systems.
The way that companies have interacted with customers has changed a lot in recent years, largely due to developments in technology. With demand for video increasing in all industries, is it an emerging gamechanger for sales and customer service teams in the future?
The World is changing fast and people are moving to buying online without ever needing to speak with another person. However, for many businesses, speaking to someone is still very important as it helps them to build a relationship with the suppliers and clients.
With over 75 years of combined experience, the TelcoSolutions team has a wealth of knowledge in the telecom sector. We have seen drastic changes occur throughout this time, and have made it our priority to stay ahead of the curve to be able to offer our clients the right solutions at the best prices. We are able to do this by leveraging the 180 providers in our portfolio to find the correct solution for our individual clients. Customer satisfaction is of utmost importance to us. Through our dedicated account management team, we ensure that the installation, on-boarding, billing, and customer service are all accounted for and run as smoothly and efficiently as possible. Our experienced professionals and desire to maintain high levels of customer satisfaction are what set us apart from our competitors.
With over 75 years of combined experience, the TelcoSolutions team has a wealth of knowledge in the telecom sector.
We represent a vast range of providers that prove to be stable, affordable and trusted partners. We only acquire top quality service.
We are so happy with TelcoSolutions. Not only did they provide us with a service we can count on, they reduced our costs.
While initially focused on the United States, TelcoSolutions has expanded to being able to offer solutions around the world. Our relationships with 180 providers allows us unprecedented access to offer voice, data and cloud solutions globally.