There are a large number of hosted services that the smart business manager can tap into. One of the most popular options as far as such services goes is hosted VoIP or voice over Internet protocol. Voice communications have come a very long way from fixed telephone lines and VoIP is all set to become the most popular and effective form of such communications.
According to various studies and statistics:
These statistics related to amazing growth as far as VoIP is concerned are just an indication of the top benefits of hosted VoIP.
Hosted VoIP solutions are extremely cost-effective and this starts off with the fact that most service providers offer the solutions at an extremely low upfront cost. Furthermore, the user can choose from a wide and flexible range of solutions and simply pay for what he uses. At a monthly fee, a business organization can enjoy extremely effective hosted VoIP.
This voice communications systems also has an extremely low total cost of ownership. This is because a business organization does not have to invest in trained personnel and the physical space to hold communications systems.
Traditionally, shifting homes or businesses means a fairly long waiting period for the phone number to get shifted or updated. With hosted VoIP solutions however, you can carry your communications infrastructure anywhere that you go. All you need to have is Internet or IP connectivity. Imagine all the advantages that you can enjoy using just one telephone number wherever you go!
One of the biggest advantages that you can enjoy with hosted VoIP solutions is the fact that there is no equipment. This simply means that a business organization need not invest in equipment and has to go in for a voice communication system that is handled by the cloud. Servers, regular maintenance, physical space and upgrading of telephone equipment are completely eliminated with hosted voice communications.
Hosted VoIP service providers will also ensure that they integrate their systems with a host of other applications that a business organization may be using. Some of these applications are:
For instance, the user of hosted VoIP can enjoy having a button on an email that allows him to place a voice call. This simply means that there is a huge degree of flexibility as far as voice communications are concerned.
Finally, a hosted VoIP service also offers a plethora of features that make it extremely easy for a business organization to stay in touch with its ecosystem. Personalized ringtones, follow me, call forwarding, caller ID and so on are just some of the reasons why hosted VoIP solutions is the way to go.
The way that companies have interacted with customers has changed a lot in recent years, largely due to developments in technology. With demand for video increasing in all industries, is it an emerging gamechanger for sales and customer service teams in the future?
The World is changing fast and people are moving to buying online without ever needing to speak with another person. However, for many businesses, speaking to someone is still very important as it helps them to build a relationship with the suppliers and clients.
With over 75 years of combined experience, the TelcoSolutions team has a wealth of knowledge in the telecom sector. We have seen drastic changes occur throughout this time, and have made it our priority to stay ahead of the curve to be able to offer our clients the right solutions at the best prices. We are able to do this by leveraging the 180 providers in our portfolio to find the correct solution for our individual clients. Customer satisfaction is of utmost importance to us. Through our dedicated account management team, we ensure that the installation, on-boarding, billing, and customer service are all accounted for and run as smoothly and efficiently as possible. Our experienced professionals and desire to maintain high levels of customer satisfaction are what set us apart from our competitors.
With over 75 years of combined experience, the TelcoSolutions team has a wealth of knowledge in the telecom sector.
We represent a vast range of providers that prove to be stable, affordable and trusted partners. We only acquire top quality service.
We are so happy with TelcoSolutions. Not only did they provide us with a service we can count on, they reduced our costs.
While initially focused on the United States, TelcoSolutions has expanded to being able to offer solutions around the world. Our relationships with 180 providers allows us unprecedented access to offer voice, data and cloud solutions globally.