Millennials: Everyone wants to define them. Yet with no official range,they frequently get used to illustrate whatever statistics and trends are being discussed at that time. Nonetheless, however you define them, Millennials are going to be the largest group in the workforce by 2020. Experts predict that by 2020, they will make up 35% of the global workforce, with Gen Z (the generation born after them) making up 24%, and baby boomers and Gen X (the generation before) retiring. That equates to more than half the entire workforce population.
With millennials and Gen Z now making up a considerable proportion of the workplace (and very likely, your customer base) you need to adapt your telecoms to suit their working patterns and buying patterns. Emma Heuston, founder of the Tracksuit Economy and author of a book bearing the same name comments that "millennials have an expectation that flexible work will be given to them. In some surveys I have seen recently, it [flexibility] is up there with salary in terms of their wish list. For this reason, companies that can offer remote working options are attracting better talent pools". Moreover, it’s essential to consider that millennials are no longer the new kids at work. Those at the upper end of the millennial age range will have a good 10-15 years’ experience, are likely to be in senior positions, and will be having a significant influence on shaping the future of a business.
Flexible working is now a sought-after perk the new generation are seeking. Digital transformation is making the world seem smaller, and employees don’t always need to be on-site, and in one location. Flexible working benefits both parties; as an example it’s great for parents who need to juggle the school run and any appointments around work, as well as taking part in meetings that take place in different areas of the world. You can also take advantage of skilled workers from all over the world, as flexible working gives employers access to a larger pool of talent.
Although not a new trend, VoIP (Voice Over Internet Protocol) Is one of the systems that has helped to make remote working a reality for many businesses, giving them the resources their employees need to work from home. Whether a full handset or just a desktop or mobile app, full functionality is now available anywhere. As Wedding Cakes Australia explains, this is great for workers whose job requires them to work from various locations.
Cloud technology has changed how we access critical business applications. To fulfill the needs of an‘always on’ modern workforce, the demand for speed, convenience, and efficiency most applications are run as Software as a Service (SaaS) and hosted on super resilient servers in the cloud. This means few servers on site, but much more reliance on high bandwidth connectivity.
Another practice the modern workforce requires is the freedom to use their own devices for work purposes – something that is known as BYOD or Bring Your Own Device. Given the increase in the number of organizations taking advantage of all that BYOD can bring, several other initialisms have developed,such as BYOT (Bring Your Own Technology), CYOD (Choose Your Own Device), and even BYOA (Bring Your Own Application).
Most organizations remain uncomfortable in letting their employees use their own mobile devices to access their IT systems as this lack of control brings huge challenges around security and support. However, there are a number of steps your business can take to keep your employees secure when working remotely. These include ensuring documents are hosted in the Cloud store using SharePoint or another secure platform, using Mobile Device Management (MDM) software to secure mobile devices, and encrypting work emails.
Flexible working is now being cited as the most sought-after employee benefit after a pay increase, with 47% of respondents telling Employee Matters that they'd like to receive this perk. With that in mind, your business should be moving with the times by making this an option to keep up with the needs of a modern workforce.
With over 75 years of combined experience, the TelcoSolutions team has a wealth of knowledge in the telecom sector. We have seen drastic changes occur throughout this time, and have made it our priority to stay ahead of the curve to be able to offer our clients the right solutions at the best prices. We are able to do this by leveraging the 180 providers in our portfolio to find the correct solution for our individual clients. Customer satisfaction is of utmost importance to us. Through our dedicated account management team, we ensure that the installation, on-boarding, billing, and customer service are all accounted for and run as smoothly and efficiently as possible. Our experienced professionals and desire to maintain high levels of customer satisfaction are what set us apart from our competitors.
With over 75 years of combined experience, the TelcoSolutions team has a wealth of knowledge in the telecom sector.
We represent a vast range of providers that prove to be stable, affordable and trusted partners. We only acquire top quality service.
We are so happy with TelcoSolutions. Not only did they provide us with a service we can count on, they reduced our costs.
While initially focused on the United States, TelcoSolutions has expanded to being able to offer solutions around the world. Our relationships with 180 providers allows us unprecedented access to offer voice, data and cloud solutions globally.