Read the latest news in telecomms and get helpful business advice on the company blog. We bring insightful articles that explain how and why telecomms will benefit the running of your business.
Think that your business’s Internet connection couldn’t get any faster and isn’t having a detrimental effect on your business’s income? Think again. It most likely is.
Your Internet connectivity may seem advanced when comparing it to the dial-up days of the 1990s – but internet speeds from only two years ago are now not enough to run your business efficiently. They are too slow, and like anything that’s too slow within a company – it sucks up time, halts productivity, and sees sales opportunities and profits go amiss.
Slow Internet connections are crippling small to medium-sized business all over the US. They waste hours of employees’ time per week, losing them tens of thousands of dollars per year, and cost the US economy billions. The average employee whittles away no less than one week per year waiting for a network to respond. Now multiply this loss by 10, 20 or 100 employees.
"Our entire business runs in the cloud. We use Slack, Google Drive and Zoho CRM to tie everything together. If our team can’t access those three pieces, the whole thing comes to a halt." - Matt Antonino, Head of Operations for Digital Eagles
Bandwidth describes the maximum data transfer rate of an Internet connection. It measures how much data can be sent over a specific connection in a given amount of time – and the US is crying out for more of it. The US is lagging behind is in upgrading infrastructure that will see the nation bask in quicker Internet speeds. The US isn’t even in the top 10 countries of fastest average connection speeds worldwide – and we invented the damn thing.
Employees are now connecting to your WiFi connection with additional devices: smartphones, tablets, IPads, and laptops are all running music players or image and video heavy apps. Even in their downtime, employees expect to be able to access the internet and make the most of their breaks.
These days, the office is built on cloud-based apps, including one of the most critical clogs within a business: a cloud-based CRM system. Most companies are aware of the issue of hidden cloud use inside their company by employees, but they may be significantly underestimating the extent of the problem. The average medium to large-sized business is using over 400 cloud-based apps. It’s likely that the most popular apps used on your business’s server won’t be used for business purposes. In a medium to large-sized business, a single app like Instagram will be used by thousands of people.
We all know the frustration of a slow internet connection. File transfers, pages buffering, documents downloading – and generally any blue circles that spin for what seems like an eternity can demotivate your staff and makes them less productive. Even in this day and age of technological advancements, it’s high on the list of office grumbles when it doesn’t need to be.
When staff are dealing with customers, the connectivity can vastly improve the speed at which CRM works and that clients are dealt with meaning better efficiency and happier clients. Should your organisation’s CRM system be sluggish, your customers’ experiences will suffer.
So, don’t be that fun vacuum who bans YouTube for staff, get an internet connection that suits your business now and in the future. Dedicated bandwidth is now cheaper than ever.
To find out how TelcoSolutions can help you find the best internet connectivity for your business at the best price, request a free quote.
How would you rate the quality of the calls you receive at your business? If calls drop or have inexplicable breakthrough noise and weak reception, they might lack quality of service or QoS. QoS depends on a number of variables, many of which you can control, to produce crystalline reception where both parties can fully understand each other throughout the conversation.
Hackers will target VOIP (Voice over Internet Protocol) systems over the Christmas break precisely because teams are less likely to be in the office, meaning any frauds they commit can be run for much longer without the business being aware. Here's how to prepare your business...
With over 75 years of combined experience, the TelcoSolutions team has a wealth of knowledge in the telecom sector. We have seen drastic changes occur throughout this time, and have made it our priority to stay ahead of the curve to be able to offer our clients the right solutions at the best prices. We are able to do this by leveraging the 180 providers in our portfolio to find the correct solution for our individual clients. Customer satisfaction is of utmost importance to us. Through our dedicated account management team, we ensure that the installation, on-boarding, billing, and customer service are all accounted for and run as smoothly and efficiently as possible. Our experienced professionals and desire to maintain high levels of customer satisfaction are what set us apart from our competitors.
With over 75 years of combined experience, the TelcoSolutions team has a wealth of knowledge in the telecom sector.
We represent a vast range of providers that prove to be stable, affordable and trusted partners. We only acquire top quality service.
We are so happy with TelcoSolutions. Not only did they provide us with a service we can count on, they reduced our costs.
While initially focused on the United States, TelcoSolutions has expanded to being able to offer solutions around the world. Our relationships with 180 providers allows us unprecedented access to offer voice, data and cloud solutions globally.