One of the ways in which a business organization communicates with the rest of the world is through telephone lines. At one point of time, traditional phone systems consisting of multiple devices and a branch exchange or private branch exchange was the most advanced telephone system that any business organization could use. But today, there are many service providers of cutting-edge solutions which deliver:
This is where hosted VoIP scores above almost every other telephone system there is. Here is how this solution can help a business organization.
With a hosted VoIP solution, a business organization can choose from a large number of telephones and either purchase or lease of the solution. Apart from that, a service provider will also be able to give you a vast range of solutions and features depending entirely on the business organization’s need. Some of the things that are open to choice are:
Very simply put, this is a form of hosted PBX or private branch exchange. But instead of having the PBX on your premises or location, you choose to go with the service provider who has the PBX in a remote or off-site location. So, even though telephones will reside in your location, the PBX will be somewhere else. One of the biggest benefits of such a system is the fact that it is extremely cost-effective. Most service providers do not have an installation or setup fee. Also, there is no need for a business organization to deploy personnel for the maintenance of the PBX. Benefits of VoIP include the fact that there are plenty of big names telecom service providers. Such big names means that a business organization can enjoy competitive prices and flexibility of services.
When it comes to hosted VoIP solutions, a provider will often be able to give you extremely flexible features and packs or plans. Therefore, you can choose from various kinds of features such as desktop call management and scalability. You can also choose full-fledged unified communications, depending entirely on your requirement. Broadly speaking, most service providers can deliver:
One of the biggest ways in which hosted VoIP can help your business organization is to improve workforce productivity. For instance, instead of hiring people to look after your on-site PBX system, you can allow an expert to do the same and concentrate on your core business. You could also support an increasingly mobile workforce by allowing the hosted VoIP to support them in all their communication needs. Thus, there is absolutely no denying the fact that a hosted VoIP solution can make economic and business sense in the long run.
The way that companies have interacted with customers has changed a lot in recent years, largely due to developments in technology. With demand for video increasing in all industries, is it an emerging gamechanger for sales and customer service teams in the future?
The World is changing fast and people are moving to buying online without ever needing to speak with another person. However, for many businesses, speaking to someone is still very important as it helps them to build a relationship with the suppliers and clients.
With over 75 years of combined experience, the TelcoSolutions team has a wealth of knowledge in the telecom sector. We have seen drastic changes occur throughout this time, and have made it our priority to stay ahead of the curve to be able to offer our clients the right solutions at the best prices. We are able to do this by leveraging the 180 providers in our portfolio to find the correct solution for our individual clients. Customer satisfaction is of utmost importance to us. Through our dedicated account management team, we ensure that the installation, on-boarding, billing, and customer service are all accounted for and run as smoothly and efficiently as possible. Our experienced professionals and desire to maintain high levels of customer satisfaction are what set us apart from our competitors.
With over 75 years of combined experience, the TelcoSolutions team has a wealth of knowledge in the telecom sector.
We represent a vast range of providers that prove to be stable, affordable and trusted partners. We only acquire top quality service.
We are so happy with TelcoSolutions. Not only did they provide us with a service we can count on, they reduced our costs.
While initially focused on the United States, TelcoSolutions has expanded to being able to offer solutions around the world. Our relationships with 180 providers allows us unprecedented access to offer voice, data and cloud solutions globally.