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When was the last time you used a fax machine? No, it doesn't count if you used the scanner or copier element of multi-purpose unit. In today's digital world email and scanning have put the fax machine on the back-burner of technology. Not 10 years ago I would get out of my seat at least 30 times a day to go to the fax machine to send and/or receive files. Nowadays, we can all convert files on our computers to a digital image (note I didn't clarify the type of file) and send them via email, while also receiving the same type of files back. The issue is that there hasn't been a consistent standard that all users have adapted. Consequently, some people will use pdf's while others use tif files. The problem is that you need to download multiple programs for your computer to be able to display the scan.
It is because of this issue as well as a general lack of trust in electronic communication that the Japanese still utilize faxes as the primary means of communication. In fact the majority of homes have a fax machine in them. Businesses will send correspondence via a fax in lieu of email or mail. They feel that email is still to dangerous to send critical banking information as well as a simple electricity bill. The following article goes more in depth with the Japanese's dependence on fax machines.
So while the rest of the world continues to demand faster communication, the Japanese are more than content using an old reliable method due to safety concerns. Not to fear, if you are one of those people that just can't let go of your old fax machine, we hear at TelcoSolutions are still hear to help you with your traditional analog/POTS lines needs.
How would you rate the quality of the calls you receive at your business? If calls drop or have inexplicable breakthrough noise and weak reception, they might lack quality of service or QoS. QoS depends on a number of variables, many of which you can control, to produce crystalline reception where both parties can fully understand each other throughout the conversation.
Hackers will target VOIP (Voice over Internet Protocol) systems over the Christmas break precisely because teams are less likely to be in the office, meaning any frauds they commit can be run for much longer without the business being aware. Here's how to prepare your business...
With over 75 years of combined experience, the TelcoSolutions team has a wealth of knowledge in the telecom sector. We have seen drastic changes occur throughout this time, and have made it our priority to stay ahead of the curve to be able to offer our clients the right solutions at the best prices. We are able to do this by leveraging the 180 providers in our portfolio to find the correct solution for our individual clients. Customer satisfaction is of utmost importance to us. Through our dedicated account management team, we ensure that the installation, on-boarding, billing, and customer service are all accounted for and run as smoothly and efficiently as possible. Our experienced professionals and desire to maintain high levels of customer satisfaction are what set us apart from our competitors.
With over 75 years of combined experience, the TelcoSolutions team has a wealth of knowledge in the telecom sector.
We represent a vast range of providers that prove to be stable, affordable and trusted partners. We only acquire top quality service.
We are so happy with TelcoSolutions. Not only did they provide us with a service we can count on, they reduced our costs.
While initially focused on the United States, TelcoSolutions has expanded to being able to offer solutions around the world. Our relationships with 180 providers allows us unprecedented access to offer voice, data and cloud solutions globally.